Privacy policy.
Our Privacy Policy - Your Privacy.
Concept Financial Group LLP is a single legal entity who are Data Controllers and collect information about you. We comply with Data Protection laws in the United Kingdom and the EU General Data Protection Regulation (GDPR). This privacy policy details how Concept Financial Group processes your personal data. We are registered with the Information Commissioner's Office under reference: ZA288060.
Our Promise To You!
As a responsible business we promise to:
- Maintain a safe and private record of your data, aligned with GDPR.
- We will never sell or rent your data.
- We do not send any marketing messages or mailshots.
Should you require further information about how we use your personal information, please write to us.
What data do we collect?
All information collected about you and your Company is used solely for the purposes it was intended, to help you with sourcing suitable funding arrangements. You do not have to provide us with any information. If you are not able to provide us with the information requested, we will not be able to assist you. Your information can be collected when you enquire about your products or services, when you talk to us in meetings, via telephone, email or SMS. We will never sell your information to any third party. Here’s how you are protected. This privacy notice explains your privacy rights and how you are protected. The purpose of this document is to let you know how Concept Financial Group act in respect of your data and privacy. The data collected includes details you share with us about yourself, your company, your projects, and what we learn by working with you. In accordance with GDPR and your ‘Right to be Informed’ our privacy policy covers the following aspects:
- What data we collect.
- How we use your personal data.
- Where we collect personal information from.
- Who we share your personal information with.
How do we use your data?
We use your information to send you the product information you have requested. We may check your credit history. We do not send marketing messages. We store all data collected on servers located in the U.S. using a secure third-party cloud-based CRM system. We do not use cookies on our website to monitor or track you. Change of objective. We will only use your personal data for the reason requested. For any other reason we will obtain your consent. We may process your data without your consent, where this is required by law.
How do we gather your data?
- When you enquire or apply for products or services.
- Phone calls, meetings, SMS, emails and letters.
- When requesting feedback from your on your service experience.
We may also obtain information about you from other companies, as well as credit reference and fraud prevention services.
Who we share your personal information with?
We disclose personal information to third parties such as lenders, solicitors and valuers but only what is necessary for the processing of the ongoing transaction you have asked us to process. Your information will never be passed to any third-party organisations for marketing purposes.
How long is your personal data retained?
We will hold your personal data in accordance with applicable laws and while a client relationship is in place, for up to 10 years.
Under the EU General Data Protection Regulation (GDPR) you now have the following rights:
YOUR RIGHT OF ACCESS.
You have the right to access your personal data. Right of access allows you to be aware of and verify the lawfulness of how we process your data.
Under EU General Data Protection Regulation (GDPR), you have a right to recieve:
- Confirmation that your data is being processed.
- Access to your personal data.
There is no fee charged to access your personal data. When you request access to your personal data, we will acknowledge receipt of your request and will provide you with the information. If we are unable to deliver this to you in a timeline manner, owing to the volume or complexity of the data requested, we will be transparent and communicate this to you.
YOUR RIGHT TO CORRECTION.
You have the right to have personal data updated if it is inaccurate. You can send details of the data you require rectified to:
The Data Protection Officer, Concept Financial Group LLP, Haypark Business Centre, Polmont, Falkirk FK2 0NZ
We will confirm receipt of your request and confirm that this has been updated promptly.
YOUR RIGHT TO DELETION.
Under GDPR, you have a right to have your personal data deleted. This means you can request the deletion of your personal information where there is no material reason for it being held.
You can make this request to:
The Data Protection Officer, Concept Financial Group LLP, Haypark Business Centre, Polmont, Falkirk FK2 0NZ
We will confirm receipt of your request and confirm that this has been updated promptly.
YOUR RIGHT TO RESTRICT PROCESSING.
You have a right to restrict processing of your personal data. This allows us to suspend the processing of your personal data in the following circumstances:
- Where your personal data is inaccurate.
- Where you object to the processing of your personal information.
- Where you require us to hold the data for your own purposes.
YOUR RIGHT TO WITHDRAW CONSENT.
You have a right to withdraw consent at any time when we need your consent to process your personal data. Should you withdraw permission, we will not be able to source funding for you.
Marketing
We do not send out any marketing communications, either digitally or in hard copy. Your data will not be passed or sold to any third-party for marketing purposes.
Data Security
We have appropriate security measures in place to prevent your personal data becoming lost, used or accessed in an unauthorised way.
Website Cookies
We do not track website visitors using cookies. Website Third-party Websites. Our website does not contain any third-party web links.
Any Questions?
If you have any further questions or complaints concerning how your personal data is or has been used please contact us by writing to;
The Data Protection Officer, Concept Financial Group LLP, Haypark Business Centre, Polmont, Falkirk FK2 0NZ
This version of our privacy notice is from May 2018. We will review and update this notice as and when required.